Privacy Policy
for Refine Core Private Limited
1. Introduction
At Refine Core Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
By using our website or services, you agree to the terms of this policy.
2. What Information We Collect
We may collect the following types of personal information:
- Basic Information: Name, email address, phone number, and company details
- Service-Related Data: Project requirements, files, or assets you share with us
- Payment Information: Transaction details (Note: We do not store credit/debit card details)
- Technical Data: IP address, browser type, device information, and usage data via cookies or analytics tools
- Communication Records: Emails, chats, or calls with our support team
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you about your projects, inquiries, or support requests
- Process payments (only through our official corporate bank account)
- Analyze usage for security and performance improvements
- Send updates, service changes, or promotional offers (only if you consent)
4. Sharing Your Information
We do not sell or rent your personal data to anyone.
We may share your information with:
- Trusted third-party tools (e.g., analytics or email platforms) to help us operate
- Legal authorities when required by law, regulation, or legal process
- Service providers who work under contract and agree to keep information confidential
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We may use cookies and similar tracking tools to improve your experience on our website. You can control or disable cookies from your browser settings.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal or contractual obligations)
- Opt-out of receiving promotional emails at any time
To exercise these rights, please email us at info@refinecore.pk
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
9. Children's Privacy
Our services are not intended for children under the age of 18. If we learn that we have collected data from anyone under 18 without parental consent, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Company Name: Refine Core Private Limited
SECP Registration: 0301771
Email: info@refinecore.pk
Website: https://refinecore.pk
Support Numbers:
0339-5546373
0339-0082791
0339-5600464
0332-0531404
